Technical Support

If you’re still having problems with your POCKETEC drive, please provide the following information:

1. Serial# of the POCKETEC drive
2. Model# of the POCKETEC drive
3. Describe the environment the POCKETEC drive is being used on. I.e. Dell Dimension 8100 Windows XP
4. Describe the problem you are having in as much detail as possible
5. Describe any trouble shooting done

Please send the above information to: support@pocketec.net

Or call us at: 770-569-8188 and have the above answers available.