98SE | Windows
2000/XP/2003/Vista | MAC
OS X | Linux 2.4
Please select the problem most relative to your issue
1. How do I mount the drive?
2. Driver loading
1. How do I mount the drive?
[contributed by Allan Whitehead, a savvy customer]
I went over the DOS USB boot-disk procedure from start
to finish to hopefully put together a simple guide to
help people setup a similar disk of their own. The steps
are pretty simple though so I tried to think where people
would be having trouble and came up with a few items
that people might be overlooking.
First off, some caveats and other notes:
Since you're booting off a diskette, whatever operating
system you load with the disk has to able to read the
file system on both the DataStor and your normal Hard
Drive. We use a Windows98SE Boot Disk which means that
Windows NT, Windows 2000, and Windows XP systems formatted
with the NTFS file system CANNOT be read. The drives
MUST be formatted with either FAT16 or FAT32 if a Windows98SE
Boot Disk is used. If an older Boot Disk is used, FAT32
drives may not be accessible. Without some other software
it is impossible to access NTFS drives with a Windows
98SE Boot Disk. I have heard such software exists, but
I have never used it and don't know who makes it.
I have noticed that some problems can be avoided if
the DataStor is left turned off during the boot-up process
and then turned on after boot-up is complete. The USB
driver will recognize the DataStor as soon as it is
turned on and will assign a drive letter.
Some systems just seem to be incompatible for some
unknown reason. It may be that they use a USB controller
chip that is incompatible or something. We have had
the best success with Dell and Micron systems, but even
then some units don't seem to work with the USB DOS
driver and will hang at boot-up and never boot properly.
The majority however do work properly.
I guess it's so obvious it might be offensive to mention,
but I guess it should be stated. This method only provides
DOS level access to the DataStor. You will have no graphical
interface to work with unless you launch some DOS file
manager program. If you aren't familiar with working
with files at a DOS level, this method is probably not
These steps assume you know how to create a config.sys
file using notepad or some other text editor and that
you have some basic skills with Windows, DOS, etc.
I have never tried this USB DOS driver with a USB 2.0
controller; I have no idea if it would work. Every computer
we use this on is a USB 1.1 controller.
Some older DataStor drives seem to be completely incompatible
with this driver, the newer DataStor seem to all work
fine though, assuming the computer has no problems.
Steps to setup disk:
1. Create a boot disk. This is done easily in Windows98
under Control Panel, Add/Remove Programs.
2. Delete any Config.sys and Autoexec.bat file that
exists on the diskette (in WinXP and maybe other operating
systems you have to turn off the "Hide Protected
Operating system Files" option in order to view
or change the autoexec.bat and config.sys files).
3. Copy the duce.exe file that you downloaded from
the www.pocketec.net website to the root of the diskette.
4. Create a new config.sys in the root of the diskette
with the line "device=a:\duse.exe"
5. Connect your DataStor to the USB port
6. With the DataStor turned off, boot the computer
with the diskette in the drive.
7. When boot is finished, turn on the DataStor. Pay
attention to the pop-up to see what drive letter was
assigned to the DataStor.
8. Go to work copying files or launch the DOS program
you are interested in.
Pretty simple really,
The most common loading issues is usually due to loading
into hi-mem or BIOS incompatibility.
If you had set the drivers to load into hi-mem, please
remove it. If you need to conserve space, please read
the duseBYexample.pdf file found with the drivers. You
can limit what the drivers load depending on what you
If you are not loading the drivers into hi-mem and
are still having issues, you may need to update your
BIOS. Please contact the BIOS manufacturer for latest
If you updated the BIOS and still have issues, you may
wish to try a different driver version. If you're still
having difficulties, please contact our technical
support team here.