Windows 98SE | Windows 2000/XP/2003/Vista | MAC OS X | Linux 2.4 | DOS


Windows 98SE

Welcome to the Windows 98SE trouble shooting section.
Please select the most relative issue to your problem.

1. My Computer does not recognize the POCKETEC drive
2. I cannot safely remove the POCKETEC drive
3. When the POCKETEC drive is connected, my computer freezes



2. I cannot safely remove the POCKETEC drive


If you are having trouble using the safe removal please check the following:
  1. Make sure no programs or applications are accessing the drive. You may want to close all your programs and applications.
  2. Disable your anti-virus “autoscan” function.
  3. Refresh your desktop (Right-click on the desktop and select refresh)
  4. If you deleted items from the POCKETEC drive, make sure to empty the Recycle Bin on your desktop.

If you are still having trouble safely removing the drive, there are likely some disk errors on the drive. Please do following to repair them:

  1. Open My Computer
  2. Right-click on the DataStor icon
  3. Select Properties
  4. Select the Tools tab
  5. Select the SCAN DISK button
  6. Check the Thorough Scan
  7. Run the scan disk

After the scan disk is finished, you should not have any more problems. If you do, click here to contact our Technical Support Team.